ƒ constitutes a direct hazard to the user or endangers the lives, health or welfare of others, and/or
ƒ causes or worsens an occupational, social, mental or physical problem or disorder. Procedure Manual (PM)
A document containing various procedures that comply with requirements of the manufacturers, applicable authorities and the operator.
See Maintenance Management Manual (MMM). Equivalent Terms: GPM, MIM, MME, PM, MMM
Protection Processes
See Workplace Safety.
Equivalent Terms: Workplace Safety
Protective Breathing Equipment (PBE)
Portable or non-portable equipment that protects the eyes, nose and mouth, and supplies breathing gas for a defined period of time for use by crew members in the event of in-flight smoke, fire or harmful fumes or gasses.
Provider
An organisation that delivers services (e.g. maintenance, ground handling, training) to an airline or air operator on a contractual basis.
Equivalent Terms: Service Provider, Service Vendor Psychoactive Substances
Substances that can produce mood changes or distorted perceptions in humans, to include, but not limited to, alcohol, opioids, cannabinoids, sedatives and hypnotics, cocaine, other psychostimulants, hallucinogens and volatile solvents; coffee and tobacco are excluded.
Equivalent Terms: Psychoactive Drugs
Q
Quality
The degree to which a system consistently meets specified requirements, satisfies stated needs, or produces desired outcomes.
Quality Assurance (QA)
The formal and systematic process of auditing and evaluation of management system and operational functions of an operator to ensure:
ƒ compliance with regulatory and internal requirements; ƒ satisfaction of stated operational needs;
ƒ identification of hazards, undesirable conditions and areas requiring improvement.
Equivalent Terms: Internal Evaluation, Safety Assurance Quality Control (QC)
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