時間：2011-09-14 19:02來源：藍天飛行翻譯 作者：航空 點擊：次
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(h) 不用互聯(lián)網(wǎng)提交數(shù)據(jù)的承運人可以通過附件A中的殘疾相關(guān)投訴統(tǒng)計表格填寫年度報告。報告應(yīng)該在 b段規(guī)定的日期前郵寄到以下地址:U.S. Department of Transportation, Aviation Consumer Protection Division (C –75), 1200 New Jersey Avenue, SE., West Building, Room W96–432, Washington, DC 20590. §382.159 How are complaints filed with DOT? § 382.159 投訴如何提交交通部 ? (a) Any person believing that a carrier has violated any provision of this Part may seek assistance or file an informal complaint at the Department of Transportation no later than 6 months after the date of the incident by either: (a) 任何人認為某承運人違反了本法規(guī)規(guī)定 ,都可以尋 求交通部 的幫助 , 或是在 事 件 發(fā) 生6個月之內(nèi)向交通部提交一份非正式投訴,可以通過 : (1) going to the web site of the Department’s Aviation Consumer Protection Division at http://airconsumer.ost.dot.gov and selecting “Air Travel Problems and Complaints,” or 去交通部網(wǎng)站航空消費者保護部門http:// airconsumer.ost.dot.gov 并選擇 “航空旅客問題和投訴”,或 writing to Department of Transportation, Aviation Consumer Protection Division (C-75),1200 New Jersey Avenue, SE, Washington, DC 20590. (2) 寫信給航空消費者保護部門(C–75), 1200 New Jersey Avenue, SE., Washington, DC 20590. (b) Any person believing that a carrier has violated any provision of this Part may also file a formal complaint under the applicable procedures of 14 CFR Part 302. (b) 任何人認為某承運人違反了本法規(guī)規(guī)定 ,也可以根據(jù)14 CFR Part 302 適用 程 序 提 交 正 式 投 訴。 (c) You must file a formal complaint under this Part within six months of the incident on which the complaint is based in order to ensure that the Department of Transportation will investigate the matter. (c) 個人必須 在事件發(fā)生后 6個月內(nèi)向交通部提交正式投訴以確保交通部會予以調(diào)查 。 |
